Coming from a traditional regional bank culture and evolving into a Digital Leader among Swiss banks required significant effort, setbacks, and lessons learned. Data and AI played a decisive role in this transformation.

This presentation will provide leaders with insights from our journey: starting with our situation before AI, highlighting the impact of Generative AI as well as some guidance, and sharing how we are now scaling Agentic AI—before distilling the key leadership lessons.

Key Takeaways for Leaders embracing a Data & AI Transformation:

• Long-term vision and impactful leadership are more critical than ever.

• Leaders must continuously build both digital and leadership skills to succeed in an AI-driven world (“Algorithmic Leadership”).

• True AI transformation demands courage: embracing AI strategically, not just imitating competitors with ChatGPT or co-pilot.

• The focus must be on business impact and radical transformation, enabled by new capabilities.

Our core hypothesis:

AI transformation is not primarily a technical challenge, but a leadership one. Without adapting leadership style, behaviors, and culture, companies will fail to capture the real value of AI.