Dirk holds the role of Head of Process Excellence at Alpiq, where he is responsible for enhancing the effectiveness and efficiency of business processes through an end-to-end perspective. With over 20 years of experience in the financial services sector, including roles such as COO of Sales & Distribution, he is a seasoned leader. His broad and versatile skill set encompasses planning and implementing strategic projects, as well as leading and developing global, interdisciplinary teams. His passion lies in promoting operational excellence.